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Elevate Account
Streamline your finances with the Elevate Account.
31 articles
1. Account Setup and Registration
Applying for an Elevate Account, eligibility criteria, document requirements and more.
How do I apply for an Elevate Account?
Who is eligible to apply for an Elevate Account?
What documents do I need to apply for an Elevate Account?
How long does it take to open an Elevate Account?
My Elevate application is successful. What should I do next?
How do I verify Additional Directors from my company?
2. Account Management and Security
Managing your account, changing passwords, biometric authentication setup, legal questionnaire and more.
How to change my login password?
Why can't I access my Elevate account?
Can I set up my biometric authentication? Example: Face ID, Fingerprint
My mobile number has been terminated. What should I do?
How do I delete my Elevate account?
What is Matchmove and how is it connected to Elevate?
Is my money safe?
Is my money insured?
What license is Elevate holding?
How secure is Elevate?
3. Financial Operations and Features
Making the most out of your Elevate Account. Adding, sending/receiving money, managing recipients, understanding account fees, interest rates, and more.
How do I add funds into my Elevate Account?
How do I send and receive money using my Elevate Account?
How do I add a recipient to send money to?
What are the currencies supported by the Elevate Account?
Can Elevate be integrated with my accounting software example such as Xero or Quickbook?
Can I use the Elevate Account to pay for my Funding Societies (FS) Loan or Elevate repayment?
4. Account Terms and Financial Policies
Explore account fees, interest rates, minimum balance requirements, and account statements.
Is there a physical card for the Elevate Account?
Do we have a soft version & physical statement of accounts?
What are the Account fees and interest rates?
Any minimum balance to maintain or minimum amount to transact?
Does the Elevate Account offer interest on my deposit?
5. Legal and Compliance
Terms and conditions, security policies, privacy practices and more.
Data Security
Account Security